Update! On Dec 8, Colan started seeing these health and safety attributes in a new UX on mobile: Editor’s Note: The glitching seems to have resolved and we’re now seeing these live on mobile and desktop knowledge panels. Screenshots at the bottom of the post! On Tuesday, September 9th, new attributes related to Health &…
Google has rolled out an autocomplete feature to include local listings. Users can trigger autocomplete while performing a search directly on Google. Jason Brown tested this by typing San Diego Personal Injury lawyer and was presented with an option of a local listing. Google showed the full business name and address for the business in…
Google has rolled out a new feature for Google My Business reviews. When a user clicks “Write a Review”, Google is presenting the user with an option to answer the following question, “Did you use this business?” If you select Yes, you are presented with a series of service attributes to select from. Google also…
Google My Business, as reported by 9 to 5 Google is now rolling out a new, improved, direct edit experience for editing your business profile. If you enter the phrase “My Business” in the search field of Google you are presented with your local listings (or a subset of them) that allows you to edit…
A week ago, Tom Waddington spotted a call button in the local knowledge panel. I wasn’t able to replicate it, and neither could most of the people we asked. However, as of this morning, I’m able to see it, along with all my colleagues which makes me think Google is rolling it out more widely.…
A couple of weeks ago, Ben Fisher tweeted that Google My Business had added a new type of hours in the dashboard called “online operating hours”. Krystal Taing pointed out this week that these hours are finally showing up in the search results. Although this originally appears as a solution for businesses that answer phones…
There was a change recently to the way Google displayed the Products section in Google My Business. At first glance, this was just a change to the layout but it also changed how Products are populated in the Knowledge Panel. Previously, you could control which products showed up in the Knowledge Panel (it only shows 3)…
Google My Business has rolled out a new attribute that allows businesses to identify if they are Black-Owned. This makes it the third attribute highlighting ownership type in GMB; Women-Led and Veteran-Led were earlier releases. This was first spotted within the Google My Business API on Monday, June 29th, 2020. Interest in Black-Owned businesses has…
Colan Nielson of Sterling Sky spotted new categories that just became available in the US for Google Local Services Ads onboarding. For those of you not familiar, Local Services Ads appear with a “Google Guaranteed” or “Google Screened” label at the top of the results and offer greater visibility and streamlined lead generation for those…
Google My Business has been displaying 3rd party menu links on listings since at least 2015. These links are added without the business’s permission and can only be removed if the business reaches out to the 3rd party site directly. In addition to menu links, GMB allows partners to publish Order ahead and Reservation URLs.…