A brand new help center document appeared that outlines the procedure for anyone to report a user profile if that user is “contributing false information, uploading offensive content, or taking other abusive actions that violate Google Maps user-contributed policy ” This is another way that marketers can report spam that appears in the form of…
Google is highlighting businesses that have taken advantage of the Gift Card/Support feature via the Google Maps App. Not too long ago businesses that sell gift certificates or gift cards, or who had established a “support campaign” via approved providers were encouraged to add the info to the GMB dashboard. Now Google is surfacing those…
On Monday Tom Waddington noticed a new attribute showing up on some knowledge panels for “Online Care” appearing in desktop local pack results. The use case Monday was medical – but we’re seeing the “Online Appointment” and “Online Estimates” attribute available and visible for a variety of business categories. I’ve seen it on lawn care,…
Around May 18, Google My Business will release a new feature into GMB accounts that will allow business owners to add secondary hours to their listing. Preloading the information is available now in Beta via Google My Business agency partners, but if you wait until next week it should be available to limited industries if…
Earlier in the week, we started seeing the visibility of Covid testing information on local business profiles on Google. Google has indicated that if you are an organization that is providing Covid testing at your location, you are now able to submit your testing information to CastLight Covid Testing Locator for vetting and if approved,…
As I’m sure many of you did, I read with great interest Colan’s GMB Products case study where he explored the impact that Google My Business Products can have on ranking, website traffic, and conversions. I’ve been using Google Products (no longer Beta) for a while now, and for many of my clients, they drive…
This morning Mike Blumenthal shared an image showing the “Get Online Care” links were starting to show for healthcare businesses that had populated the “virtual care” link in their Google My Business dashboard. We’ve also observed a new attribute showing up under the “About” tab in mobile that indicates “Video Visits” are available for that…
If you’ve been following along in this series, congratulations, you’ve made it to the end! If you’re just joining us, and want to get caught up, we’ve talked about why page speed matters and common page speed problems. In the first post, I suggested that Time to First Byte (TTFB) and First Contentful Paint (FCP)…
Yesterday, Google rolled out a major update for Google My Business listings for car dealers. Nested department listings are now explicitly listed in the GMB panel: Before I talk a bit more about this, let’s provide a little history to show why this update is important… Back in March, Google released an update for Google…
In the first post of this series, I talked about the page speed metrics that I think make the most sense to focus on, Time to First Byte (TTFB) and First Contentful Paint (FCP). There are a lot of different tools that can help us diagnose the issues that commonly cause problems with these metrics.…