On September 10, 2020, I first noticed a technical issue where Google is placing Google My Business (GMB) listings in Kansas. Its now nearly April 1, and the issue has not been fixed on Google’s end, but there is a process for fixing the issue if you are affected. Seeing an issue where Google is…
Google has just launched a new handy tool to help people keep track of reviews they have reported to Google for removal. If you visit this link it will bring you to a page where you can select your business and see a list of the reviews that you currently have reported and a list…
Google My Business has been increasing the number of healthcare-specific features available to medical businesses and practitioners. In addition to multiple virtual care and COVID-19 related fields, in 2020, Google search began displaying insurance information on Knowledge Panels. This feature is displayed on both search and maps, shows below the phone number on select listings, and…
We’ve received a question for the LocalU Correspondence corner from an anonymous submitter looking for help to get their GMB verified. Their business does not receive mail, it’s a parking lot. While they did not indicate what category they are in, they might be a used car lot, a park and ride location, a…
We’ve received a question for the LocalU Correspondence corner from an anonymous submitter looking for help to get their GMB verified. Their business does not receive mail, it’s a parking lot. While they did not indicate what category they are in, they might be a used car lot, a park and ride location, a…
Tom Waddington recently tweeted that Google is showing star ratings now in the review snippets section of the Knowledge Panel. First time I’ve seen the star rating appear with the review snippet here pic.twitter.com/gXoP0mG7hn — Tom Waddington (@tomwaddington8) February 3, 2021 Here is a before and after screenshot that shows how this compares with what…
Updated on June 15, 2021 to include new Directions and Website Clicks breakdown Google announced some changes coming to GMB Insights in October 2020. According to this Google My Business help center article titled Changes to your Insights data: Business Profile Performance reporting is moving closer to your profile on Search and Maps. You’ll be…
My colleague Zach Mallett just noticed that Google updated their options for flagging a review inside the Google My Business dashboard. This is what it looks like: What’s Changed? The descriptions below each option weren’t there before. This is new and extremely helpful as it makes it much easier for a business owner to see…
Brodie Clark pointed out yesterday that Google is now displaying Google Posts in the Knowledge panel even if they were posted over 7 days ago. Nice one for Local SEOs to be aware of. Now seeing standard Posts appears from months back by default. Would show for 7 days previously, then “expire” and become hidden…
I recently noticed a new addition to a client’s Google My Business listing on mobile. The business owner, who uses the primary category “pet sitter,” had a tab appear, to the very far right, for a service that is not mentioned in Services or Products, nor connected with pet sitting itself. The new tab, called…