With all this talk about Mobilegeddon, I decided to take a look at mobile traffic trends over the past three years. Specifically, I looked at Google organic searches via mobile devices. I compared those searches to Google organic searches via desktop, tablet, and mobile organic searches from other search engines, and any other traffic pattern…
Nov 23, 2020 Update: The missing responses appear to all be back now. It’s another week and another round of Google review issues. On Wednesday, November 11th, there was a technical issue that prevented new Google from being published. This technical issue lasted two days. The team was able to identify the problem, and the…
In the last couple of weeks, Google has been slowly testing a change to mobile search results that is one of the biggest changes I have seen in local search in quite some time. Last week, Mariano Rodriguez from LawRank asked us if we were noticing more 2-packs in the search results. After doing a…
Recently, at Google IO, they announced that they would be experimenting with integrating AI into the search results. This experience is called Search Generative Experience (SGE) and is currently being tested via Search Labs. You can sign up to see how it looks here. We wanted to see how this experience looks for local…
Last Updated: Jan 26, 2023 Why Does Google Show a 4.8 Rating When I Have All 5 Stars? It is a question that comes up repeatedly on Mike’s blog and in the Google Business Profile help forum leaving many people asking “How does Google review rating work?” If you have a review score average on…
Recently in our Facebook group (Local Search Insiders), David Hills pointed out that you can add videos to your reviews on Google. Apparently, this feature has existed for a while but it’s really easy to miss because it is not an option on a desktop. When you go to leave a review on your computer,…
[Ed. note: The following is a guest article written for Local U by Chris Ratchford of Sterling Sky] How To Export Google Business Profile Data One of the biggest challenges agencies face working with small businesses is reporting. Historically, the process required to export Google Business Profile data has been complicated, and hard to find.…
Google has given business owners the ability to add videos to their Google Business Profile for quite a while. Up until now, there has never been a compelling reason to add them to your profile. They were usually buried and we have found that adding things like Google Business Profile photos and videos to your…
Google recently launched a new dashboard on the Google Business Profile Manager (formerly Google My Business). It is called the New Merchant Experience (NMX). Here are a few tips to help with this new dashboard. 1. See Performance Improvement Year Over Year When you initially go into the performance metrics, it only shows data for…
While on vacation recently, my kids were extremely excited to try out Mr. Beast Burger. They have a pretty interesting business model as they don’t have their own locations and operate out of physical restaurants. When you place the order, the food that arrives comes from a local restaurant but is delivered with all the…