Ben Fisher

I started getting these emails about a month ago, they all go about the same way. “I have had my customers leave us a review, and they can see the review (screenshot included) but it is not showing on my business profile. As far back as June of 2021, I…

In June of 2021, Google updated its help document to say "Important: You can no longer create or edit short names. Short names and URLs that already exist will still work."   A Google My Business (GMB) short name is a feature that helps a business to easily drive users…

We all love GMB Posts, they are a great tool for converting users from a GMB Profile.  I started hearing a few months ago about merchants having some issues with ranking right after a post was published. At first, I thought it was someone paying too close attention to ranking…

As long as I can recall, whenever you are optimizing a Google My Business (GMB) business profile, one of the most annoying “features” is updating the logo/cover photo. Usually, you upload what you like..most of the time it is your brand's logo. This was the process for changing your logo/cover…