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Google Plus: Work Around for ‘No entry’ Symbol Image Bug

By November 25, 2013 March 3rd, 2022 One Comment

Screen Shot 2013-11-25 at 1.22.30 PMThe “No Entry” bug is an ugly image artifact that shows an obtuse Google symbol in place of your profile photo in the main search results when you delete your profile photo.

The problem was first reported in the Places forum in early July and the post has attracted 10 pages of comments and a petition on Change.org. Jean-Luc Benazet, one of the posters on the thread,  has offered a temporary work around for the problem that works in some cases but DOESN’T solve the underlying issue.

Here are the resolution steps:

1. Open a Google Chrome browser. Sign in to your account as Manager.
2. Bring up the Google Plus About page.
3. Click the first “no entry” sign so that it displays on its own and you have the Rotate icons, Resize icon and the Bin icon, etc at the top.
4. Click the Bin icon.
5. Click Undo [When you click on the Bin icon, a tool tip comes up (yellow rectangle) near the Bin icon after you clicked it. “Undo” appears as a link in that tool tip].
6. You may have to click Restore / Restore Image.Refresh.

Peter Mcgowan noted in the post: “It appears there’s a workaround solution for images which are still in the trash (undo the delete, as per Jean-Luc), but nothing as of yet for the latter.   There should certainly be a large (DON’T DELETE IMAGES PERMANENTLY) on the title – I’m sure a few people will be on this thread before they go as far as trying the permanent delete as a solution unwittingly making their situation worse.”

Screen Shot 2013-11-25 at 1.22.48 PM

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One Comment

  • Alan says:

    NO Rotate icons, Resize icon and Bin icon, etc at the top. Completely missing, so still staring at a no entry sign.
    Managed to speak to google and they are aware of the issue. No definitive answers as to when it will be resolved. RIDICULOUS!!!

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