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Viewing 12 posts - 1 through 15 (of 48 total)
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  • in reply to: Feedback Appreciated #18043
    Ray Litvak
    Ray Litvak
    Participant

    Thanks for the excellent feedback Mike, Will and Dana!

    Very helpful 🙂

    -Ray

    in reply to: Feedback Appreciated #18039
    Ray Litvak
    Ray Litvak
    Participant

    Great advice!

    Thanks, Dana.

    -ray

    in reply to: Online Branding & SEO Related Question #17944
    Ray Litvak
    Ray Litvak
    Participant

    Thank You!

    One more question: Should they also include (LLC) after the name (i.e., Redearring LLC) if it’s a part of their brand identity offline and to a lesser degree, online?

    -Ray

    in reply to: Merging GMB listings Q & A #17552
    Ray Litvak
    Ray Litvak
    Participant

    Hi Mike,

    Thanks for the quick reply!

    The owners of Company B are still very protective of their legacy and recently marked their GMB page as ‘permanently closed’. They basically closed their doors and left customers in the lurch resulting in frustrated customers leaving negative reviews…opening the page could expose them to further negative reviews which would upset the former owner of Company B.

    Company B’s phone number and website have been forwarded to Company A. Is it possible to open the GMB page, insert messaging re: the merger vis-a-vis Posts, Q & A etc. and then mark again as ‘permanently closed’ with the new messaging intact? Assuming that the messaging would even show considering it’s been re-marked as ‘permanently closed.’ Or is it best just to leave it as it is (permanently closed) for the next 30 – 60 days and then shut it down?

    Thoughts?

    -Ray

    in reply to: Disgruntled Employee – Negative Review #17008
    Ray Litvak
    Ray Litvak
    Participant

    Thanks Mike and Joy!
    I contacted GMB via chat and the employee generated negative review has been removed. Thing is, the 2 star rating remains. I assumed that both the rating and review would be removed as both were placed by the former employee but there doesn’t seem to be a lot of information out there about the removal of an accompanying ‘poor’rating. Is this normal? If so, is there a different process for the removal of the rating? Will the former employee now be notified that their review has been removed?
    As the Local SEO world turns…
    Appreciatively,
    -Ray

    in reply to: Disgruntled Employee – Negative Review #16800
    Ray Litvak
    Ray Litvak
    Participant

    Hi Mike,

    I followed the instructions requesting that Google remove the ’employee review’
    including ‘re-flagging’ it, waiting 3 days and then tweeting to @googlemybiz highlighting the fact that they were an employee in my request to remove it…it still remains.

    Is there anything else that you’d suggest!

    Best,

    -Ray

    Ray Litvak
    Ray Litvak
    Participant

    Thank You!

    Another question: Does a SAB using a residential address that they plan to hide in their GMB listing need to have that address appear anywhere on their website? I know…a counter intuitive question but the answer will settle a debate.

    Appreciatively,

    -Ray

    in reply to: Disgruntled Employee – Negative Review #16668
    Ray Litvak
    Ray Litvak
    Participant

    Will do.

    Thanks Mike!

    -Ray

    in reply to: Google Local Listing and National Reach — Strategies #16216
    Ray Litvak
    Ray Litvak
    Participant

    Hi Carrie,
    Thanks for the reply….great ideas!
    The client is presently working with a SMM company so I don’t really want to go down that road, but the ‘forums’, local ‘PR’ etc. are great ideas. He’ll be doing Google AdWords for his DMAs as well. Love the ‘local phone numbers’ idea too 🙂
    Thanks so much,
    -Ray

    Thanks Mary!
    Pretty much my thoughts exactly.
    Appreciatively,
    -Ray

    Ray Litvak
    Ray Litvak
    Participant

    Good to know.
    Thanks Darren!
    -Ray

    in reply to: Question about Keywords/Phrases & Registered Business Names #15025
    Ray Litvak
    Ray Litvak
    Participant

    Thanks Mike, Joy and Mary!
    All good points. We may end up doing a TM search if the competitor pursues this issue. Funny thing is, we were using the phrase long before they came to town.
    Best,
    -Ray

    in reply to: Customer's New Web Design Concept – First Impressions Please #14914
    Ray Litvak
    Ray Litvak
    Participant

    All good points Mary!

    This link should add more perspective on what their vision is for the new site http://clients.myramani.com/axelrad/.

    Thanks for your feedback!

    -Ray

Viewing 12 posts - 1 through 15 (of 48 total)