Forum Replies Created
Thanks Mike. I will present the option to them. Appreciate your looking in to it for me. Always nice to get your take.
It says to claim it to make it not spam. We already had claimed it to get to this point so I find that strange. Would you recommend claiming it again and deleting? Will that help at this point.
I feel like they just made a new listing because it was easier for them, rather than giving us the old one. He is still just listed as a manager on the old one, which was what started this whole thing.
I guess technically, but since they show two separate pages for it in google+ and one is marked as spam, it feels like he is being punished for a copy when they made the duplicate, whereas I feel if they had just switched the owner on the original, the listing wouldn’t have dropped in ranking, which causes a pretty good dent in his traffic, since that was his primary exposure.
OK, so here is the situation now. It appears they have created a new google+ page in place of the old one. They have flagged the old as potentially spam. He is a manager on the old and the owner of the new. We had asked Google to give him ownership of the old, which does not appear to be what happened. I’m assuming that since they both now exist and the “new” one is the public one, that is why they dropped. Not what Google said they would do, or the reason we went through the whole process of taking over the old one, but it at least sort of explains the drop, if a new listing is given less strength than the old.
Old Listing if you can see it: https://plus.google.com/b/114472319455059671821/dashboard/overview
This was a client that I was outsourced to look at and he didn’t know exactly when it dropped other than that in January it was on the first page and he said “Now” it is 3rd page. We haven’t done anything for this client since taking over ownership and adding some images, which was a long process through Google support. However, there is a strange image on there that we didn’t add that seems to show up as the main image in maps.
On a side note, they were penalized by Bing for what had been done on his prior site by a previous company> However, this was an organic penalty and it was not happening in Google, just Bing.
The site is http://sanfranciscodiamond.com/ and the term they were looking at was san francisco diamonds.
The listing shows up as
Valuexchange Diamond Importers
Great. This is all great stuff and very helpful. I will pass this on. Been trying to get them to pursue reviews more in the past, but I think their ears are finally open, so will recommend with more detail. Thanks again.January 29, 2014 at 9:37 am in reply to: Site Showing up in local but not indexed by Bing, Yelp Issue. #2575
Thanks again. I had already mentioned this to them and hopefully they will take me up on that. THey have a marketing girl in house that does stuff like this for them. Hopefully they will run with that. Thanks again.’
This is great stuff. Thanks Ed!
His site is lehighlandscaping.com
They aren’t sure what keywords are driving it but it is mostly local search as I started building up their citations late last year and they aren’t documenting specifically why they are getting all the new calls. I’ve asked them to start doing this, if this is an issue.
Most of their (not provided) traffic is coming from landscape designers, landscaping related to local terms. A little bit of snow removal which they also do.
Thanks Mike.January 28, 2014 at 6:43 am in reply to: Site Showing up in local but not indexed by Bing, Yelp Issue. #2522
Thanks Andrew. So this is a new client for a developer that brought me in on the question. The developer had changed the domain just to have a better domain but didn’t really know the history. The client is an elderly gentleman that isn’t too web savvy but it is possible he has gotten himself in to trouble with his lack of knowledge. We did have to reclaim his Google local from a strange marketing company. I’ve never had to do this before, but is it ok to undo a 301 redirect and lose that penalty if that is indeed what is happening.
ON the Yelp stuff, should I post that elsewhere? I know it isn’t exactly the same category, but it was the same client so I put it in here. Wasn’t sure if you could speak to that or if I should post in citations sources.
Thanks again for your help.