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Viewing 12 posts - 1 through 15 (of 63 total)
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  • Gregory T'Kint
    Gregory T’Kint
    Participant

    Hi Mike, Joy,

    I have figured out what happened…

    Due to GDPR (in EU) our MD wanted to have a cleanse and he I quote “shut down the main Google Account” that was used to set up / manage all the branches prior to branch code 49.
    So we basically only have the branches left that I added via my own account afterwards.
    main Google Account deleted

    @Joy > All the branches listed in the Google Spreadsheet still exist, the utter-right column shows which ones are still listed in Google My Business Dashboard.

    Question:
    What now? Do I need to manually “Own” all these branches? Or can I import a list of branches?

    Apologies if this sounds trivial, but it has been ages. And it’s not like riding a bike really… it’s more like knowing how to ride a bike and then be asked to operate a jetpack πŸ˜‰

    Many thanks in advance
    Kind regards and have a great day/evening

    Greg

    Gregory T'Kint
    Gregory T’Kint
    Participant

    Hi Mike,

    Long time no speak/chat/email… Many thanks for your prompt reply πŸ™‚

    Please find below a spreadsheet. I have added a column indicating whether the locations still show in Google as being “owned”. Since I used branch codes it was easy to spot that all the branches since nr 49 are still present and all the older branches, which had most reviews, have disappeared.

    https://docs.google.com/spreadsheets/d/1eBj78u9ztsuRf1qE1Rgl3_uFkkxaJiHY5Aycpjc4S9g/edit?usp=sharing

    As to the Place IDs, unfortunately I never used these so never created a list.
    I did create a Google Map listing all (or most) of our branches:
    https://www.google.com/maps/d/viewer?mid=1AX6hsKBAtHaNyQe1kmRqU0ESjj8&ll=53.21187546508112%2C-1.5289405999999417&z=7

    Any suggestions would be much appreciated πŸ™‚
    Many thanks
    Have a great day

    Greg

    Gregory T'Kint
    Gregory T’Kint
    Participant

    Hi Dan (aka Map Master πŸ˜‰

    Many thanks for your comprehensive feedback… much appreciated πŸ™‚

    Kind regards and have a great day!

    Greg

    Gregory T'Kint
    Gregory T’Kint
    Participant

    Hi Mike,

    Thank you for picking up this message.

    The location of the pin is perfect, but the problem lies in the fact that it gets associated with a different address (which in theory is not exactly where this pin is initially being dropped).
    The image below shows the location “1 Holts Crest Way, Leeds”… not exactly where the Duftons premises are.
    1 Holts Crest Way is higher up the road

    I am sure that customers would find the correct location if they were to just follow the directions as given by Google, but it might lead to confusion before actually setting off… “Where is Google taking me? This is not the same address”

    Many thanks in advance
    Kind regards

    Greg

    in reply to: Last Week in Local Now Available via Podcast #13317
    Gregory T'Kint
    Gregory T’Kint
    Participant

    Hi Mike,

    Many thanks for your feedback, much appreciated.

    I am looking forward to adding your podcasts to My Stations in Stitcher πŸ™‚

    Kind regards and have a great day.

    in reply to: Last Week in Local Now Available via Podcast #13299
    Gregory T'Kint
    Gregory T’Kint
    Participant

    Hi Mike,

    Hope you are well… been a while since I have visited LocalU I must admit, hanging my head in shame πŸ˜‰

    I was looking forward to listening to the Last Week in Local podcast, but unfortunately it seems that the podcast functionality has not been consistently rolled out outside of the US. I for one – in the UK – can’t find any podcasts within my Google Play Music app (Android) nor via the web interface.
    When clicking on the Android link I am taken to the Google Play Music site as shown in the attached file.

    The menu doesn’t show any podcast options neither.

    Would it also be possible to make this podcast available via for example Stitcher? I use this Android app to listen to podcasts such as The Tim Ferriss Show, The James Altucher Show, Noah Kagan Presents, London Real, etc.

    Many thanks
    Kind regards

    Greg

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    Gregory T'Kint
    Gregory T’Kint
    Participant

    Hi Joy,

    I have been liaising with the Account manager who confirmed that “When your contract expires it will automatically switch to the free plan so you won’t need to do anything. All free includes is the profile page with your reviews and the option to reply to these so it’s very basic, but you can login in the same way as you always have.

    All should thus be fine πŸ™‚

    Gregory T'Kint
    Gregory T’Kint
    Participant

    Hi Joy,

    Many thanks for your feedback.

    I can see a “Basic” version (Get Started for Free) on the TrustPilot website but this only mentions “Start Your Free Trial Now”. Is this Basic version indeed the Free version you are referring to?

    Many thanks in advance,
    Kind regards

    Greg

    Gregory T'Kint
    Gregory T’Kint
    Participant

    Morning Joy,

    Many thanks for your feedback.

    To be honest, I am getting slightly confused about the difference Maps ‘options’ especially when I read the following > “My Maps is basically the map creation, visualization, and collaboration aspect of GME (up until a few months ago, it was actually called Google Maps Engine Lite)”… so when Google finally shuts down GME, won’t this affect My Maps?

    Many thanks,
    Kind regards,

    Greg

    Gregory T'Kint
    Gregory T’Kint
    Participant

    Hi Mike,

    I would like to also join if there still are some spaces left…

    gregory.tkint@gmail.com

    Many thanks in advance,

    Greg

    in reply to: Google Trusted Photographers? #7179
    Gregory T'Kint
    Gregory T’Kint
    Participant

    Hi,

    I would just like to add to the above that Google Business View can also be a handy tool for business owners with Showrooms, as you can share a link (using Google Maps Classic!) that will virtually drop a potential customer exactly where you want him/her to ‘land’. This is very useful when you are referring to a specific product or range of products that you want to showcase.

    We are using this on:
    http://www.jhbathrooms.com/showroom/burnley
    (and as a side note, the Testimonials are managed by GetFiveStars)

    This then allows me to drop a potential customer in a specific spot, such as shown below:
    http://goo.gl/maps/kntTW

    This is not SEO, but more like #RCS admittedly…

    Hope the above can be of help to anyone.

    All the best,

    Greg

    Gregory T'Kint
    Gregory T’Kint
    Participant

    PROBLEM SOLVED

    Conclusion: the problem could be solved by simply removing all the other contact numbers in GMB and only keeping the Main Phone.

    However, this raises the question why Google SERPs were not showing the Main Phone while this was correctly listed in GMB???

    Google SERPs now finally showing the Main Phone

    Well at least, if this happens again I will know what to do…

    Cheers

Viewing 12 posts - 1 through 15 (of 63 total)