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Viewing 12 posts - 1 through 15 (of 314 total)
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  • David Mihm
    Keymaster

    With such a big client I’d be less eager to try this. I personally still think it’d be worth the low risk that Google would flag, but whether you want to bring it up with the client and attempt to get sign-off, maybe not…

    I don’t really see any homebuilders ranking as an SAB but I suppose it’d at least be worth trying that before you mark a listing as permanently closed.


    David Mihm
    Keymaster

    So…others may disagree. But once the last home sells and the model is no longer a sales office, I would simply change the address of the listing to the next market in which they are going to be opening. (Assuming the name is just [___] Homebuilders, and the phone number can be rerouted to the new model home). That way you preserve all of the review equity you’ve built up.

    This isn’t really any different than a restaurant moving locations with the same staff, IMO. Only the storefront has changed.

    in reply to: GMB Category for a Foundation Repair Contractor? #20344

    David Mihm
    Keymaster

    I probably wouldn’t list Foundation as your category as I do think it refers to more non-profit entities. I’d probably go with:

    Primary Category: Masonry Contractor
    Secondary Categories:
    Construction Company
    Concrete Contractor
    Waterproofing Company
    General Contractor
    Interior Construction Contractor


    David Mihm
    Keymaster

    Hi Ross,
    My .02: I don’t think there’s a right answer, but if I had a client with the same situation, I’d go with what your instinct seems to be.

    1) I’d update the address on the existing GMB listing to the new address to maintain its equity.
    1a) Perhaps Joy Hawkins or Mike Blumenthal or another GMB “Product Expert” can help you escalate the case to Google that it’s the same business and reviews should transfer.
    2) Only after that’s done and stable for a couple weeks would I create a new listing at the old address.

    in reply to: Any Writer Suggestions? #14649

    David Mihm
    Keymaster

    Definitely — check out Heather Lloyd-Martin @ seocopywriting.com (in addition to the suggestions above :D)


    David Mihm
    Keymaster

    Not familiar with virtual terminal options but you might check out this company —

    https://recurly.com

    in combination with Stripe, which I HAVE used before and is super-simple…

    in reply to: Google AMP #10846

    David Mihm
    Keymaster

    As I said in my Local U Workshop last week, and will say next week in Williamsburg, Google wants to own the ENTIRE mobile experience. This includes not only the searching for, but also consumption and monetization of content. So this is a big deal, and for small businesses who (should) only care about leads, and not visitor monetization, I would absolutely invest in this early.

    in reply to: Connectivity #10684

    David Mihm
    Keymaster

    Connectivity is the former YellowBot. They raised several million dollars a few years ago with an eye towards being a small business CRM platform, but it sounds like they haven’t reached that vision yet & are still just continuing to do listings management.

    in reply to: Removing practitioner listings #10415

    David Mihm
    Keymaster

    I’ve had some success marking practitioners as a duplicate in Mapmaker…depends on the moderator you get, IMO. But I don’t really have any advice other than, “keep trying.”

    in reply to: Facebook Page #10369

    David Mihm
    Keymaster

    Hey Mike,
    Sorry, been in conference mode at the BIA Kelsey show all week.

    Does this post answer your question?

    https://www.facebook.com/help/community/question/?id=10151699852165851

    in reply to: Unable to delete a location in GMB Locations Tools #10368

    David Mihm
    Keymaster

    Hi Michel,
    Are you referring to the bulk dashboard, or single location? Do the instructions on this page not work for you?

    https://support.google.com/business/answer/6314541?authuser=0&hl=en&_ga=1.232485983.1779073825.1446998780

    in reply to: Localeze Question #10305

    David Mihm
    Keymaster

    Hey Joy, I haven’t heard of any changes to the Localeze interface or search results from our contacts there…sorry…

Viewing 12 posts - 1 through 15 (of 314 total)