March 7, 2018 at 8:25 pm #16342
Looking at either a tool to alert us when someone updates business listings with new phone numbers and change opening times on Google, Bing Maps, Yelp, etc
https://www.locadium.com/ was recommended but that only does Google.
So at this point, our decision is between Yext and Synup
For our goal – alerts when changes are made which tool do you think will serve best?
ChrisMarch 8, 2018 at 6:00 am #16345
I’ve not used those two – but I’m 90% sure BrightLocal will monitor and notify you if there are changes to your citations.
CarrieMarch 8, 2018 at 6:31 am #16348
Personal opinion: From where I sit, Google, because of how they manage data and location updates, is the primary way that this data gets changed. Most of the other sites are significantly more static.
Google accepts inputs from multiple data sources, users, etc and the likelihood of change is great there and near zero elsewhere.
Thus Google is the main issue. If you were going to use Yext, Synup or Brighlocal for other reasons than I would consider them but for just this function I would not. And I would go with locadium or if few enough locations weekly visits to the dashboard.
How many locations are you dealing with?March 8, 2018 at 7:48 am #16349
Hi Christopher – I need to clarify – BrightLocal will notify if they notice changes to your GMB ONLY – not all citations.
Sorry for the confusion.
March 8, 2018 at 9:36 am #16351
- This reply was modified 1 year, 5 months ago by Carrie Hill.
We received a note from Andrew Shotland of LocalSEOGuide.com and he indicated that he’d be happy to talk with you about a custom solution if you are interested, please reach out to him.
From Andrew S.:
Not familiar with how Synup works. Tell him if he wants us to build a custom tool for Bing and Yelp to give me ring 🙂March 8, 2018 at 2:14 pm #16352
We are dealing with 70+ locations, so we want to constantly monitor these locations (as hours and phone numbers randomly changes). We have checked third party tools like Reach Local, Moz local overwriting the data but that is not it.
Thanks for that, i’m speaking to the Synup guys at the moment if that falls through i will get in touch with Andrew S.
Cheers.March 8, 2018 at 2:28 pm #16353
Its coming from someplace. Did you check the apps authorized by Google on this page: https://myaccount.google.com/permissions to see if some other API has access to the GMB?March 8, 2018 at 2:34 pm #16354
Yes, the apps relevant on our list is Bing Places for business, TripAdvisor.
Bing Places for business worth investigating?
Cheers,March 8, 2018 at 2:44 pm #16355
Are you saying that TripAdvisor and Bing Places or TA have Apps that have access to your GMB listings (as seen on these pages?) https://myaccount.google.com/permissions If yes then those are both likely sources for problemsMarch 8, 2018 at 2:48 pm #16356
Yeah so in https://myaccount.google.com/permissions this is what i see:
Brightlocal was added like last week, it’s not that.
So from that list, the only relevant third part apps I see for this is Tripadvisor and Bing Places.
However, i’m not sure how if they have direct access to GMB, these are just third-party apps to the google account?March 8, 2018 at 2:55 pm #16357
Bing, Brightlocal, ReviewTrackers, TA should all be tracked down to be sure that they are not writing to your GMB listings. I assume that ReviewTrackers is grabbing reviews but I think they do listings as well… Brightlocal is probably analytics… not sure what Bing or TA are doing
But you should find out and delete if there is an indication that they are writing to GMBMarch 8, 2018 at 2:58 pm #16358
Ok thanks Mike!
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