Home Forums Local SEO Tools Yext vs Synup

This topic contains 13 replies, has 4 voices, and was last updated by  Mike Blumenthal 1 year, 5 months ago.

Viewing 12 posts - 1 through 14 (of 14 total)
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  • #16342

    Hi Guys,

    Looking at either a tool to alert us when someone updates business listings with new phone numbers and change opening times on Google, Bing Maps, Yelp, etc

    https://www.locadium.com/ was recommended but that only does Google.

    So at this point, our decision is between Yext and Synup

    For our goal – alerts when changes are made which tool do you think will serve best?

    Cheers,
    Chris

    #16345
    Carrie Hill
    Carrie Hill
    Moderator

    Hi Chris,

    I’ve not used those two – but I’m 90% sure BrightLocal will monitor and notify you if there are changes to your citations.

    Carrie

    #16348

    Mike Blumenthal
    Keymaster

    Personal opinion: From where I sit, Google, because of how they manage data and location updates, is the primary way that this data gets changed. Most of the other sites are significantly more static.

    Google accepts inputs from multiple data sources, users, etc and the likelihood of change is great there and near zero elsewhere.

    Thus Google is the main issue. If you were going to use Yext, Synup or Brighlocal for other reasons than I would consider them but for just this function I would not. And I would go with locadium or if few enough locations weekly visits to the dashboard.

    How many locations are you dealing with?

    #16349
    Carrie Hill
    Carrie Hill
    Moderator

    Hi Christopher – I need to clarify – BrightLocal will notify if they notice changes to your GMB ONLY – not all citations.

    Sorry for the confusion.

    Carrie

    • This reply was modified 1 year, 5 months ago by Carrie Hill Carrie Hill.
    #16351
    Carrie Hill
    Carrie Hill
    Moderator

    Christopher,
    We received a note from Andrew Shotland of LocalSEOGuide.com and he indicated that he’d be happy to talk with you about a custom solution if you are interested, please reach out to him.

    From Andrew S.:
    Not familiar with how Synup works. Tell him if he wants us to build a custom tool for Bing and Yelp to give me ring 🙂

    LocalSEOGuide.com

    #16352

    Thanks Guy!

    Mike Blumenthal

    We are dealing with 70+ locations, so we want to constantly monitor these locations (as hours and phone numbers randomly changes). We have checked third party tools like Reach Local, Moz local overwriting the data but that is not it.

    Carrie Hill

    Thanks for that, i’m speaking to the Synup guys at the moment if that falls through i will get in touch with Andrew S.

    Cheers.

    #16353

    Mike Blumenthal
    Keymaster

    Its coming from someplace. Did you check the apps authorized by Google on this page: https://myaccount.google.com/permissions to see if some other API has access to the GMB?

    #16354

    Hi Mike,

    Yes, the apps relevant on our list is Bing Places for business, TripAdvisor.

    Bing Places for business worth investigating?

    Cheers,

    #16355

    Mike Blumenthal
    Keymaster

    Are you saying that TripAdvisor and Bing Places or TA have Apps that have access to your GMB listings (as seen on these pages?) https://myaccount.google.com/permissions If yes then those are both likely sources for problems

    #16356

    Yeah so in https://myaccount.google.com/permissions this is what i see:

    https://d.pr/i/G3AOeG

    Brightlocal was added like last week, it’s not that.

    So from that list, the only relevant third part apps I see for this is Tripadvisor and Bing Places.

    However, i’m not sure how if they have direct access to GMB, these are just third-party apps to the google account?

    #16357

    Mike Blumenthal
    Keymaster

    Bing, Brightlocal, ReviewTrackers, TA should all be tracked down to be sure that they are not writing to your GMB listings. I assume that ReviewTrackers is grabbing reviews but I think they do listings as well… Brightlocal is probably analytics… not sure what Bing or TA are doing

    But you should find out and delete if there is an indication that they are writing to GMB

    #16358

    Ok thanks Mike!

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