Home Forums The meaning of “Most Helpful Reviews”

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    Casey Meehan
    Casey Meehan

    My client (who has a 4.4 rating) got a couple of bad reviews and these new, negative reviews are now showing up at the top of the review list as the “most helpful reviews”.

    Does anyone know how these are designated as “Most Helpful”?

    They are brand new and I can’t seem to find anywhere where people can vote the reviews “helpful”.

    Perhaps I am missing something. It would be great if any of the majority of positive reviews would outrank these new negative reviews.

    Here’s the shop: https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=independent%20motors%20boulder

    Any ideas would be greatly appreciated! Thanks!

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