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This topic contains 2 replies, has 2 voices, and was last updated by  Will Scott 3 years, 10 months ago.

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  • #9967
    Layla Bauder
    Layla Bauder
    Moderator

    We suspect foul play on the FB page delete by a former vendor who may have had Admin access. Anyone have advice on how to get the page reinstated since they removed the owner as admin then deleted the page? Yikes!

    From: “Facebook” <security@facebookmail.com>
    Date: October 27, 2015 at 6:01:37 PM MST
    To: ao@aosmiles.com
    Subject: Someone may have accessed your account
    Reply-To: noreply <noreply@facebookmail.com>

    facebook
    Hi,
    It looks like someone may have accessed your Facebook account. To secure your account, you’ll need to answer a few questions and change your password the next time you go to Facebook.
    For your protection, no one can see you on Facebook until you secure your account.
    Thanks,
    The Facebook Security Team
    Secure Your Account Now
    This message was sent to ao@aosmiles.com at your request.
    Facebook, Inc., Attention: Department 415, PO Box 10005, Palo Alto, CA 94303

    From: “Facebook” <security@facebookmail.com>
    Date: October 27, 2015 at 5:54:11 PM MST
    To: ao@aosmiles.com
    Subject: You were removed as an admin on Advanced Orthodontics
    Reply-To: noreply <noreply@facebookmail.com>

    facebook

    Hi,
    You were removed as an admin on Advanced Orthodontics on Tuesday, October 27, 2015 at 5:54pm (MST). You no longer have a role on this Page.
    Operating system: Windows
    Browser: Chrome
    IP address: 2001:590:3c03:b0:4158:448e:4478:e38e
    Estimated location: Torrance, CALIFORNIA, US
    If you did this, you can safely disregard this email.
    If you didn’t do this, please secure your account.
    Thanks,
    The Facebook Security Team

    #9968
    Layla Bauder
    Layla Bauder
    Moderator

    I sent email to security at facebook and submitted a form as suggested by FB. Any inside scoop advice?

    #9984

    Will Scott
    Keymaster

    Hi Layla,

    Can you send me the URL of the prior Facebook page and we’ll see what we can do?

    Would you like it reinstated into ao@aosmiles.com or a different account? If a different one, please send the email associated with that Facebook account.

    You can send this info to my e-mail at wscott@searchinfluence(dot)com.

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