Every week we bring you a brief 15 minute video and the links of the best articles in Local Search. OK. It’s not always 15 minutes but we are never off by more than 10 minutes or so.;
Last Week in Local is now available as a podcast. Sign up here for your regular Local Fix. What better way to spend your drive time?
Mike: Changing their focus from growth to “Unit Economics”
Unit economics my ass… they are losing money on every scooter and it its not clear that they can overcome that before their money dries up. They broke down (or were stolen or vandalized) long before they could earn back their cost.
Mary: A short forum discussion on changing from a brick and mortar business to an SAB in Google My Business.
What Google’s ‘CallJoy’ Virtual Agent Says about Where the Market Is Going | LSA Insider
Mary: @gsterling discusses CallJoy, a virtual agent SaaS offering that will answer calls, filter spam and help consumers accomplish their desired goals (store hours, food ordering, booking).
Mary: Events have gotten a lot of attention in the SERPs. Here are tips from Wells Yu to help you leverage the different features available for events, increase visibility and boost attendance.
CallJoy – Answer with intelligence
Mike:To me this $39/mo service which filters spam, records calls and offers auto response capabilities, is likely how Google will monetize local.
Currently invite only so go to this URL to request access to the program.
Mike: Upgrading Prime for many items to 1 day.
Amazon is already capable of offering same-day and one-day delivery to 72% of the total U.S. population, according to RBC Capital Markets.
Amazon said on its latest earnings report that it’s making one-day delivery the default for Prime members and it is spending $800 mil this quarter to make that happen
Awesome Attribution: Meet Google’s Beta Online-to-In-Store Conversion Tracking – Louder.Online
Mike: Google’s current in-store tracking beta and its ongoing efforts to find out more about buyer behaviors will only become more sophisticated as time goes on.
In the meantime, there’s plenty of opportunity to make use of their publicly available tools, and anticipate the possibilities that come from getting a better understanding of what your potential customers are doing after they visit your website.
Your Bunker Plan in Case Google My Business Pushes the Pay-to-Play Button | LocalVisibilitySystem.com
Mike: More about basic GMB hygiene than any of Google’s pay to play strategy but useful reminders of things to track none the less.
Mike: Phil neglected to add CID and Place ID for your listing as basic data points that should be kept offline so that if your listing goes kablooey then you have a reference point for Google.
Carrie: Which sources have you used to find a local business’s phone number or address? Winner: GMB in search results – fairly close 2nd was GMB in Maps. Google is truly your websites homepage.
Which source do you expect to have the most accurate and up-to-date contact information? 56% said Biz website. Don’t neglect it.
Which features of Google My Business have you used? – Top 3 – Check opening hours, directions, read reviews.
SEO Mythbusting – Official Trailer (New Series)
Carrie: Facebook is redesigning round the things people actually use – Events and Groups. Its not a secret that I’m a big fan of groups for local business marketing – hopefully this isn’t a precursor to some sort of pay-to-play feature.
Want to subscribe to our podcast? Now you can: Subscribe here.