Updated 12:14pm 7/10/2020
Thibault Adda, Darden’s super savvy SEO leader, figured out where these “updated hours” posts show up – on the maps app, under the “Updates” tab. Basically they’re buried… Might be worth making them look better than they do when Google auto generates them – but don’t spend a ton of time on it.
@CarrieHill Found where those ‘Hours have changed’ Post appear. In the Updated tab on Google Maps. pic.twitter.com/E7T8IauAeO
— Thibault Adda (@thibaultadda) July 10, 2020
Nicolai Helling reported over on twitter that when hours are updated in GMB, a post is automatically created in the GMB dashboard.
Seeing auto-posts for updated hours for the first time today.
This is the second auto-post feature after newly uploaded images went unasked in there in Dec 2019. Difference this time: You are able to delete the auto-post.
This time much more useful! Expecting more like this… pic.twitter.com/pWJCmNVF43
— Nicolai Helling (@nicolaihelling) June 26, 2020
I decided to test this by changing the hours on Sterling Sky slightly. Once the changes were approved, a post was automatically created, although it was not visible on our business listing – I attributed to our use of COVID-19 post, which restricts visibility on other post types.
The post was visible when you looked in the back end though. To test my theory I deleted our COVID-19 post and waited a few minutes. I was wrong – it was not visible on our profile.
As you can edit posts even if they’re already published – I tried making an edit to see if it would become visible.
Nothing. Although it is visible in the back end:
So…here’s the “but” from the title – knew we’d get there eventually…
I’m not sure why this feature is here – but it seems like a “back end” issue only, as users will never see it.