Google Business Profile

Google My Business Adds Partner Links & Opt-out of Food Ordering in Dashboard

By Krystal Taing | July 10, 2020

Google My Business has been displaying 3rd party menu links on listings since at least 2015. These links are added without the business’s permission and can only be removed if the business reaches out to the 3rd party site directly. In addition to menu links, GMB allows partners to publish Order ahead and Reservation URLs.…

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“Buy Gift Card” Now Prominent on Google Maps App

By Carrie Hill | June 25, 2020

Google is highlighting businesses that have taken advantage of the Gift Card/Support feature via the Google Maps App. Not too long ago businesses that sell gift certificates or gift cards, or who had established a “support campaign” via approved providers were encouraged to add the info to the GMB dashboard.  Now Google is surfacing those…

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New Online “Appointments, Care, Classes & Estimate” Attributes in GMB

By Carrie Hill | June 19, 2020

On Monday Tom Waddington noticed a new attribute showing up on some knowledge panels for “Online Care” appearing in desktop local pack results.  The use case Monday was medical – but we’re seeing the “Online Appointment” and “Online Estimates” attribute available and visible for a variety of business categories.  I’ve seen it on lawn care,…

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Secondary Hours in GMB For Some Categories

By Carrie Hill | May 15, 2020

Around May 18, Google My Business will release a new feature into GMB accounts that will allow business owners to add secondary hours to their listing.  Preloading the information is available now in Beta via Google My Business agency partners, but if you wait until next week it should be available to limited industries if…

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GMB Products vs GMB product posts – A historical guide, plus how they work NOW

By Claire Carlile | April 29, 2020

As I’m sure many of you did, I read with great interest Colan’s GMB Products case study where he explored the impact that Google My Business Products can have on ranking, website traffic, and conversions. I’ve been using Google Products (no longer Beta) for a while now, and for many of my clients, they drive…

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COVID-19 “Get Online Care” Links Showing on Mobile

By Carrie Hill | April 23, 2020

This morning Mike Blumenthal shared an image showing the “Get Online Care” links were starting to show for healthcare businesses that had populated the “virtual care” link in their Google My Business dashboard. We’ve also observed a new attribute showing up under the “About” tab in mobile that indicates “Video Visits” are available for that…

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