We’d like to extend a huge THANK YOU to everyone who joined us (and Moz) Saturday in Seattle at our LocalUp Advanced event. We had a great time and, from what we’ve seen and heard, our attendees did, too. If you weren’t able to join us for some reason, here’s a taste of what you […]
I have to start this by saying that I hate Google Mapmaker. I have not tried to use it for evil purposes, but rarely see any changes take place from reporting real violations and misinformation. Here is a case that is so black-and-white that there shouldn’t be any hesitation approving it. The business name is […]
Recently, Google My Business moved some of its phone and chat support for US businesses to India. If you have had a recent experience with support, either phone or chat, how would you rate that support overall?
Why does Google show a 4.8 rating when I have all 5-star reviews? It is a question that comes up repeatedly on my blog and in the forums. Google, on its help page says: We calculate an overall rating based on user ratings and a variety of other signals to ensure that the overall score […]
[Ed. note: The following is a guest article written for Local U by Jackson Lo of Menu.ca.] One of the biggest challenges agencies face working with small businesses is reporting. Up until now, there didn’t appear to be any way for us to export our data out of Google My Business. It’s not a new […]
If you’re like me, you’ve been anxiously waiting for a peek at the finalized agenda for LocalUp, a brand new blockbuster conference on Local Search that’s a hybrid of LocalU Advanced and MozCon. Well it’s finally here and you won’t be disappointed! We’ll start out with Dr Pete and Professor Maps (aka Mike Blumenthal) drawing […]