News from the Leading Edge of Local Search
Recently, we have been noticing an uptick of complaints from small businesses who say they are unable to change core GMB information. This appears to be happening moreso after verifying a GMB profile. Our Local Search Forum has a thread where a business owner was unable to update their phone…
Brian BarwigNovember 20, 2020
Tom Waddington just alerted me that Google is now showing Google Guaranteed badges on Google Maps. You can see an example here for Simpson Air: We've only been able to spot this label on businesses that are a part of the Google Guaranteed program with Local Services Ads. Google Screened…
Joy HawkinsNovember 18, 2020
Nov 23, 2020 Update: The missing responses appear to all be back now. It's another week and another round of Google review issues. On Wednesday, November 11th, there was a technical issue that prevented new Google from being published. This technical issue lasted two days. The team was able to…

Jason BrownNovember 18, 2020
Last Week in Local is a look back at the interesting and important articles from the previous week. It is 20-30 minutes long and covers critical industry trends, interesting local news, and tactical insights for anyone interested in Local Search. ?️ Subscribe to the Podcast ? Subscribe to our YouTube Channel ? Subscribe to the LocalU/Sterling…
Carrie HillNovember 16, 2020
Last Week in Local is a look back at the interesting and important articles from the previous week. It is 20-30 minutes long and covers critical industry trends, interesting local news, and tactical insights for anyone interested in Local Search. ?️ Subscribe to the Podcast ? Subscribe to our YouTube Channel ? Subscribe to the LocalU/Sterling…
Carrie HillNovember 9, 2020
In the last couple of months, we're seeing a large increase in the number of Google My Business listings that are getting hijacked. A hijack is when a malevolent user gets a hold of a listing that they don't own and changes the core information on it to something that…
Joy HawkinsNovember 6, 2020