Krystal Taing

In December 2021, Google rolled out the ability for healthcare businesses to set and manage COVID-19 testing attributes directly. Prior to this update, there were 2 primary methods to add COVID-19 testing information to your Google Business Profile. Initially, Google began sourcing this data from a number of healthcare organizations…

A user on twitter pointed out the addition of a new Food Ordering tab in the Google My Business dashboard. For restaurant and food based businesses, allowing customers to place an order with ease has been top of mind for the last few years and demand for this only increased…

Google My Business has been increasing the number of healthcare-specific features available to medical businesses and practitioners. In addition to multiple virtual care and COVID-19 related fields, in 2020, Google search began displaying insurance information on Knowledge Panels.  This feature is displayed on both search and maps, shows below the phone…

When optimizing a Google My Business listing, it’s crucial to understand the importance of your primary category selection. Most marketers understand your primary category will impact your ranking, but many may not know it’s tied to the majority of the features within GMB. Your primary category determines: Which attributes, amenities,…

Update!  On Dec 8, Colan started seeing these health and safety attributes in a new UX on mobile:   Editor's Note: The glitching seems to have resolved and we're now seeing these live on mobile and desktop knowledge panels.  Screenshots at the bottom of the post! On Tuesday, September 9th,…